La Negrita Food Trailer & Online Store
Effective Date: January 1, 2026
Last Updated: January 1, 2026
La Negrita (“we,” “our,” or “us”) operates as a food trailer and online food ordering service based in the State of Texas. We respect your privacy and are committed to protecting the personal information you share with us when visiting our website, placing orders, or communicating with us.
This Privacy Policy describes how we collect, use, and protect your information in compliance with applicable Texas and U.S. laws.
1. Information We Collect
Personal Information You Provide
- Full name
- Phone number
- Email address
- Order and delivery details
- Catering or event inquiry information
Automatically Collected Information
- IP address
- Device and browser type
- Website usage data (pages viewed, session duration)
We collect only information necessary to operate our business and fulfill customer requests.
2. How We Use Your Information
We may use your information to:
- Process food orders and catering requests
- Communicate order confirmations, delays, or updates
- Provide customer support
- Improve our website and services
- Maintain business records required under Texas law
- Prevent fraud and misuse of our services
We do not sell or rent personal information to third parties.
3. Refunds, Returns, and Order Adjustments (Policy Alignment)
La Negrita operates under a Refund & Returns Policy that governs food orders, cancellations, and disputes.
Important Privacy Alignment Points:
- Personal information is used only to verify and resolve refund or order issues
- Order data may be retained for accounting, tax, or dispute resolution purposes
- Refund eligibility and conditions are governed by our Refund & Returns Policy, not this Privacy Policy
For details regarding refunds, returns, cancellations, or non-refundable items, please refer to our Refund & Returns Policy page.
4. Payments & Third-Party Services
Online payments, when available, are processed through third-party payment providers (e.g., Square or similar services).
- We do not store full credit/debit card numbers
- Payment processors handle data according to their own privacy and security policies
- We are not responsible for third-party platform practices
5. Cookies & Website Technologies
Our website may use cookies or similar technologies to:
- Improve website performance
- Understand customer behavior
- Maintain basic site functionality
You may disable cookies through your browser settings, though some features may be limited.
6. Texas Privacy Compliance
La Negrita complies with applicable Texas and federal privacy and consumer protection laws, including:
- Texas Business & Commerce Code
- Texas Deceptive Trade Practices Act (DTPA)
- Applicable federal data protection standards
We collect and retain personal information only for legitimate business purposes and for periods required by law or operational necessity.
7. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. While we strive to protect your data, no online transmission is completely secure, and we cannot guarantee absolute security.
8. Children’s Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children. If such data is identified, it will be promptly removed.
9. Third-Party Links
Our website may contain links to third-party platforms (payment services, social media, or delivery tools). We are not responsible for their privacy practices or content.
10. Your Rights (Texas Residents)
You may request to:
- Access or correct your personal information
- Request deletion of non-essential data (subject to legal retention requirements)
Requests may be submitted using the contact information below.
11. Contact Information
La Negrita
📞 Phone: 915-850-7701
📲 WhatsApp: Required for order communication
📍 Operating in: Texas
12. Policy Updates
We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.